Please follow these steps to use iOS screen sharing for remote support. Therefore, when connecting to an iOS device, TeamViewer is providing a solution to make support easier for these devices as it provides the ability to see the screen of the iOS device live and be thus able to better guide users on solving issues in their device themselves.

Download and install TeamViewer on Windows, macOS, Linux, Android, or iOS to connect to the device.Ĭompared to connections to other operating systems like Android, iOS doesn’t allow remote controlling the device.

The app can be found in the AppStore for iOS.

Download and install the TeamViewer QuickSupport app for iOS on the iPhone or iPad you want to connect to.The following initial steps must be done to start a screen-sharing session for remote support: Therefore, you’ll need to do some preparations before you can connect to an iOS device. Make sure every device is set up correctly in order to use the screen-sharing functionality for iOS devices.

This is possible with Windows, macOS, Linux, Android, or iOS devices. You have TeamViewer 14 or higher installed on the device you want to connect with.Make sure, that the latest updates are installed for the TeamViewer QuickSupport app on the iOS device.The iOS device (iPhone or iPad) requires iOS 12 or newer to be installed.To be able to use this feature, you must meet the following requirements: This article applies to iOS users in all licenses.

Quick support for android